DELIVERY TIMEFRAMES Orders will be received within 3-4 working days from the date that it is shipped out, not from the day of the order. Once payment is authorized and verified, the item(s) will be sent out. Please note: Shipping days, VAT and custom duties may vary from country to country.RETURNS POLICY Hanout Boutique prides itself on offering authentic one of a kind pieces. The fabrics used are all unique and antique so will sometimes have small imperfections, this is the beauty of the product. If you are not fully satisfied with your purchase simply return the unused item in its original packaging in the same condition within 14 days and we will provide you with a full refund. Hanout Boutique will not accept return items with any signs of wear. Any item(s) returned after 14 days will not be refunded. For any more questions about returns please email boutiquehanout@gmail.com